In the current climate within our industry, companies are changing hands almost daily. The quicker sales of businesses are ones that keep good records and have information available for a potential buyer to look at. Nonetheless, it goes the same way for those not looking to sell, but rather grow their business, the same need for information and records exists. This seminar is going to focus on keeping the score matters for all of us because we are all either buying, selling, or holding onto our businesses for one main reason to make money.

Speaker: Walt Sprenger, DuraServ

This course provides an in-depth overview of building and energy codes, product standards, and safety issues relevant to the door industry. Participants will gain insights into the latest code requirements, including wind loads, energy efficiency, and fire doors, as well as the development of the 2024 I-codes 1. The course is designed to equip door dealers with the knowledge needed to ensure compliance and advocate for responsible industry practices. 

This comprehensive training series is designed to equip participants with the essential knowledge and practical skills needed for certification as a commercial sectional door technician. Each course in the series covers key industry topics, including safety standards, technical fundamentals, and best practices for installation and maintenance. By the end of the program, participants will be fully prepared to earn their certification and excel in the field. 

Leaders get bombarded by complaints every single day!

Complaints from employees, colleagues, customers, suppliers, and even family and friends can drain a leader’s energy, time, and resources, leading to anxiety, frustration, and burnout.

In today’s world of endless negativity, bringing out the best in yourself and others can seem impossible.

In this eye-opening presentation, you’ll learn how to…

• Identify And Address The (5) Types Of Complaints.
• Create A Collaborative, Possibility-Focused Team.
• Turn Negative Feedback Into Positive Breakthroughs.

This presentation teaches leaders easy-to-implement, powerful, and practical skills for achieving extraordinary growth even during difficult times.

This course provides an introduction to contractual relationships, focusing on key aspects such as definitions, common terms, and the types of contracts used in the door and access systems industry. Participants will learn about the risks associated with different contract types, conflicts of interest, and the importance of understanding contract terms and conditions. The course aims to make attendees more aware of specific topics and encourage them to seek professional legal counsel as needed. 

One of the primary determinants of performance is an individual’s mindset. In working with thousands of individuals, it’s been our experience that people operate in one of two distinct mindsets: either the victim mindset or the ownership mindset. The results we create from each state are vastly different.

When we are operating in the victim mindset, reacting to our circumstances, our energy is low and the results we produce are minimal. When we are operating with an ownership mindset, creating our circumstances, our energy is high and the results we produce are powerful.

Have you ever considered how you are being at any moment in time; are you operating in the victim or the ownership mindset? Do you know the difference?

How can you shift your mindset to make more powerful choices and increase your likelihood of producing greater results both personally and professionally? What effect does your mindset have on those you work with, live with, and connect with and how can you enhance the experience people have with you?

These are some of the questions that Todd addresses in his presentation: Creating the Ownership Mindset. It is a fun, interactive, and thought-provoking experience that will provide simple, actionable tools that participants can employ immediately both at work and at home.

Whether you are a business owner, manager, employee, spouse or parent, the mindset you choose in any given situation shapes your life and those with whom you are connected.

This presentation has created transformative results in over 30 Fortune 500 companies, along with hundreds of small to mid-size businesses. Some of the organizations that have benefitted from this training include: Microsoft, Qwest, GE, Motorola, Wells Fargo, IBM, INTEL, Williams Natural Gas Co., ReMax, Fidelity Title, Prudential and many more.

Speaker: Todd Musselman

Learn how to harness the principles of influence to achieve better results. This interactive session explores your strengths and growth areas when influencing others, provides practical strategies to boost your impact, and guides you in creating a personal action plan to improve performance.

Speaker: Mark Norman

For more than 27 years, Federal Alliance for Safe Homes (FLASH) President and CEO Leslie Chapman-Henderson and her award-winning organization have led the national effort to strengthen homes and safeguard families from disasters. In this session, Leslie joins our Nation’s disaster failure studies lead investigator, Dr. Tanya Brown-Giammanco of the National Institute of Standards and Technology (NIST), to spotlight one of the most critical—and often overlooked—vulnerabilities in residential construction: the garage door.

Drawing on decades of post-disaster research, field investigations, and consumer education, the session will begin by introducing the core problem—how garage doors, as one of the largest openings in the building envelope, are frequently the first point of failure in high-wind events. Through clear, visual examples, presenters will demonstrate how garage door damage can initiate a cascading failure sequence, allowing wind and internal pressurization to escalate into roof uplift, wall collapse, and, ultimately, structural failure.

The discussion will feature key findings from collaborative research with the University of Illinois, including insights from the 2013 Moore tornado and the 2011 Joplin tornado, as well as observations from Hurricane Ike. These findings are reinforced by post-event studies following Hurricane Harvey and Hurricane Michael, underscoring the direct relationship between garage door performance and overall building resilience. Building on this research and FLASH’s longstanding leadership in advancing resilience policy and consumer awareness, the presentation will explore the growing “door size dilemma”—how larger garage door openings in modern homes increase exposure to wind pressures, introducing new challenges for design, testing, labeling, and installation. This sets the stage for a deeper examination of building codes, product standards, and marketplace realities, including ordering complexities and performance verification gaps.

Attendees will gain a comprehensive understanding of how science, policy, and public awareness are converging to elevate the role of garage doors in resilience—and how this shift is creating new opportunities for industry leaders, builders, and policymakers alike. The session will conclude with a clear, visual framework illustrating the full chain of resilience, demonstrating how strengthening a single component can help protect the entire home. FLASH’s nationally recognized initiatives—including Inspect2Protect.org, StrongHomesScale.org, TornadoStrong, and the Resilience Policy Resource Guide and Retrofitting Program Playbook developed in partnership with the National Association of Insurance Commissioners—serve as a foundation for this work and a roadmap for what comes next.

Join this session to explore how elevating garage door performance can protect families, strengthen homes, and unlock new opportunities across the resilience marketplace.

Speaker: Leslie Chapman-Henderson, FLASH

Garage doors are one of the most common points of failure during high-wind events—but why, and what can be done about it? This course explores insights from the Insurance Institute for Business & Home Safety (IBHS) focused on garage door performance in windstorms.